Shipping Policy — Nature Elixirs Pure Himalayan Shilajit Resin 30g
This Shipping Policy outlines how Nature Elixirs Ltd processes, ships, and delivers all orders of our Pure Himalayan Shilajit Resin, sourced from the high altitudes of 18,000+ ft in the Himalayas.
We aim for fast, safe, and trackable delivery for every customer.
Order Processing Time
- All orders are processed within 1 business day.
- Orders placed after 2 PM (UK time) are prepared and shipped the next business day.
- You will receive a confirmation email with your invoice and tracking details once your order is dispatched.
Shipping Methods
United Kingdom & Northern Ireland
- Shipped via Royal Mail Tracked services
- Delivery Window: 1–3 business days
- Shipping Fee: FREE for all orders
European Union
- Shipped via Royal Mail International Tracked
- Delivery Window: 5–10 business days
- Additional shipping fees apply based on country and weight
All shipments are fully trackable from dispatch to delivery.
Tracking Your Order
After your parcel leaves our warehouse, you can track your delivery through:
- The tracking link emailed to you
- The Order Tracking page on our website
Simply enter your order number and email address.
Customs, Duties & Import Taxes (EU Customers)
EU customers may be required to pay customs or import VAT depending on local rules.
Nature Elixirs LTD is not responsible for any additional charges or delays caused by customs processing.
Incorrect Address or Failed Delivery
Please ensure your shipping address is entered correctly during checkout.
If a parcel is returned due to:
- incorrect address
- missed delivery attempts
- unclaimed parcel
You will be responsible for any re-shipping fees.
Lost, Stolen, or Damaged Packages
If your package is lost or arrives damaged:
- Contact us immediately at info@natureelixirs.com
- Provide your full name, order number, and photos (if damaged)
- Our team will assist you with the next steps
We always work to ensure you receive your Pure Himalayan Shilajit Resin in perfect condition.
Changes to This Shipping Policy
Nature Elixirs LTD reserves the right to update or modify this policy at any time to improve service quality and delivery reliability.
