Privacy Policy — Nature Elixirs Ltd

Nature Elixirs Ltd is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you purchase our Pure Himalayan Shilajit Resin, sourced from the high altitudes of 18,000+ ft in the Himalayas.

By using our website natureelixirs.com, you agree to the practices described below.

1. Information We Collect

We collect the following customer data during checkout or account creation:

Full Name
Billing & Shipping Address
Email Address
Phone Number
IP Address
Payment Information (processed securely through third-party providers such as Stripe)

We do not store your full payment card details on our servers.

2. How We Use Your Information

We collect and use your information strictly for:

Order Processing

Fulfilling and delivering your order
Sending confirmation emails and tracking updates.

Customer Support

Resolving delivery issues
Responding to inquiries

Analytics (Non-Marketing)

Understanding website performance
Improving product quality and service

We do not use your data for advertising retargeting or behavioural marketing unless you explicitly opt into marketing emails.

3. Cookies & Tracking

We do not use cookies for tracking or advertising.

Only basic functional cookies may be used to ensure smooth checkout and site operation.

4. Sharing Your Information

We only share necessary information with:

Courier Services (Royal Mail)

To deliver your order and provide tracking updates, we use royal mail.

Payment Processors (Stripe)

To securely process debit and credit card payments. we use stripe.

We do not sell, rent, or trade your information with any third parties.

5. GDPR Compliance

As a UK-based company, we follow GDPR rules to protect your data.

You have the right to:

Request a copy of your data
Ask us to update or correct your information
Ask us to delete your account or data
File a complaint regarding data handling

To exercise any of these rights, contact us at:
📩 info@natureelixirs.com

6. Data Security

We follow strict security measures to protect your data from unauthorized access, misuse, or loss.

Encrypted payment processing
Secured database environment
Limited internal access

7. How to Contact Us

If you have questions about this Privacy Policy or want your data removed or corrected:

Nature Elixirs LTD
📍 264 Brixton Road, SW9 6AQ, London, UK
📩 info@natureelixirs.com
📞 +44 7709 201844

8. Updates to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with a revised “Last Updated” date.

Last Updated: 01 March 2025